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Phone:  (828) 698-1952    Toll Free:  (877) 210-2344

Terms & Conditions

How to Order

To order by phone:
Use our toll free number. Our store is open 9:30 until 5:00 EST Monday though Saturday. If we do not answer we are helping customers in the store or on the phone, please leave a message and we will promptly return your call.

Toll Free, 1-877-210-2344
Local, 1-828-698-1952

To order Online:
Use our secure online shopping cart.

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Just click theimage next to the product you would like to buy. This will take you to a shopping cart where you can place your order.



To order by Fax or Mail:
You can add items to your shopping cart and go to checkout. There is a place to select your order type. Be sure to choose mail order for fax order from the list. This will give you an order form that your can print from your browser and mail.

Or if you prefer you can use our order form which is available in a PDF (portable document format) download.
You will need a free copy of Acrobat Reader to print the order form.
Get your free copy of Acrobat Reader here.

Fax: 1-828-697-9155

Mailing Address:
Speranza's Weather House
100 Sixth Avenue East
Hendersonville, NC 28792

Payment Information
We accept Master Card , Visa, Discover and American Express credit cards. You can also use PayPal. You may also send us a check or money order. Credit cards and Money orders ship faster while checks must clear first.
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mcard visa

Shipping and Handling Information

Free shipping on orders over $80.00*

* Free Fedex Ground Shipping on orders over $80.00. Special free shipping offer is valid for continental United States only.

Shipping Methods

FedEx Standard Overnight
FedEx 2nd Day Air
FedEx Express Saver
FedEx Ground Commercial
FedEx Home Delivery
USPS Priority Mail

Packages addressed to the states of Alaska and Hawaii, Post Office Boxes, and APO/FPO addresses will be shipped via USPS Priority Mail; standard rates apply.

Shipping Times
We try to ship in-stock orders within 1 business day. Orders placed on Friday evening and during the weekend will be processed on Monday. Some items are shipped from the manufacture and may take extra time for delivery. Shipping times vary, especially during the holiday seasons, but once your package has left our store you can expect to receive it approximately:

Standard Shipping Methods:
Fedex Ground Shipping (5-7 business days Continental United States) *

Express Shipping Methods:
FedEx Express Saver (3 business days)*
FedEx 2 Day Air (2 business days) *
FedEx Standard Overnight (next business day) *

* From day order is shipped. Saturday and Sunday are not business days.

Unfortunately, estimates cannot be made for delivery to APO/FPO addresses or other destinations.

FedEx Ground Transit Map from Hendersonville, NC 28792



International Orders



We will be happy to accept international orders. All payments must be made in US funds. All international customers will receive a shipping quote by E-mail before the orders are processed. Acceptance of this quote must be received by us before the order is shipped. The recipient is responsible for all customs and duty fees charged by their country. International sales are final.


Merchandise

All Merchandise and prices are subject to change without notices. We will notify you before shipping if a change has occurred in the merchandise you ordered.

Returning Merchandise

If you are not completely satisfied with your order, you may return it within 60 days. Items must be returned in new and unused condition in the manufacture's carton with all original packing materials, warranties and instructions. We will exchange or replace the item or refund your money less shipping charges by crediting your credit card. Before returning please call to let us know you are sending the item back. The customer is responsible for return shipping and insurance charges.


Privacy Policy

The information we collect from your orders is used to fulfill your order. Contact information such as E-mail address, telephone number, or shipping address are used to send orders or information about our company. Credit Card information is used only to process you order and complete the transaction. This information is only used by Speranza's Weather House and is never given to anyone else
When you access Weatherequipment.com with a secure browser such as Netscape or Internet Explorer the personal data is encrypted for your protection during the transmission process.
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If you have any other question please E-mail us at info@weatherequipment.com
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